Privacy Policy
Last Updated: June 4, 2026
1. Introduction
SpotMach ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we
collect, use, disclose, and safeguard your information when you use our platform and services.
2. Information We Collect
Personal Information:
- Name and contact details (phone number, email address)
- Identification documents (ID proof, address proof)
- Payment information
- Rental history and preferences
- Location information (for equipment delivery)
WhatsApp Communication Data:
- Messages exchanged via WhatsApp
- Media files shared during booking process
- Timestamps and communication logs
3. How We Use Your Information
- Process and confirm equipment rental bookings
- Communicate with you regarding your rentals via WhatsApp
- Process payments and send invoices
- Verify user identity and prevent fraud
- Improve our services and user experience
- Send promotional offers and updates (with your consent)
- Comply with legal obligations
4. Data Security
SpotMach implements appropriate technical and organizational measures to protect your personal data against
unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the
internet or electronic storage is 100% secure.
5. Data Retention
- Personal information is retained for the duration of the rental agreement
- Payment records are retained for 7 years for compliance purposes
- WhatsApp communication logs are retained for 2 years
- You can request data deletion subject to legal requirements
6. Third-Party Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information only with:
- Equipment owners/operators (rental details only)
- Payment processors (payment information only)
- Legal authorities when required by law
7. WhatsApp Integration
SpotMach uses WhatsApp as its primary communication platform. By using our service, you agree to:
- Receive messages on WhatsApp for booking confirmations and updates
- WhatsApp's privacy policy also applies to communications
- Share your phone number for WhatsApp verification
8. Cookies and Tracking
Our website may use cookies to enhance user experience. You can disable cookies through your browser settings if
preferred.
9. Your Rights
- Right to access your personal data
- Right to correct inaccurate information
- Right to request deletion of your data
- Right to withdraw consent
- Right to lodge complaints with data protection authorities
10. Children's Privacy
SpotMach does not knowingly collect information from children under 18 years. If we discover such data, we will
delete it immediately.
11. Policy Updates
We reserve the right to update this Privacy Policy. Changes will be posted on this page with the updated date.
12. Contact Us
For privacy inquiries or to exercise your rights, contact us: